~ Shipping Policy~
As with all of our products, each item is individually made on a per order basis. The glue and finish has to be completely dry and the quality checked before the spindles can be shipped out.
Most order ship within a few days, but I am a one woman business, and sometimes, if it is a time of high demand, I can run as much as a week behind, and occasionally, wait lists can be as long as 2 weeks.
But be assured I am pedaling as fast as I can. If you are in a great hurry for a special reason, like a birthday, please email and I will try my best to accommodate your need for speed.
Any questions at all, contact me
(Don't forget, if you are a first time Spindolyn owner, you will have to order both a base and a spindle to make a complete spindolyn.)
~ Satisfaction Policy~
I want your experience with the spindolyn to be a happy one. If something goes awry (wrong spindle shipped, defective, whatever, even though I really try very hard, perfection in this lifetime is not going to happen for me) I will be happy to exchange or replace your spindle for the correct model or refund your money (including postage) if you choose to return it.
If you return it because you decide spinning is jut not for you, I will also refund your money. (not including postage)
In addition, I will be happy to give you spinning tips to help you get over the hump of learning, just give me holler.